Terms & Conditions

Please read these Terms and Conditions carefully before using the Sleepy Wilson online store.

Sleepy Wilson is the trading name of Sleepy Wilson Ltd, a company registered in England and Wales under registration number 11761910. Our registered address is The Pantiles Chambers, 85 The High Street, Tunbridge Wells, Kent, TN1 1XP. Our VAT number is 316 5733 04




By placing an order with the Sleepy Wilson online store you acknowledge you have read, understood and agree to these Terms and Conditions. If you are unhappy with any aspect of these terms and conditions, then you should contact us at enquiries@sleepywilson.com before placing your order with us.

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order creates a legally binding contract between us. All contracts are concluded in English.

We have the right to revise and amend these Terms and Conditions from time to time.



Orders delivered within the UK:

All prices on the Sleep Wilson online store are given in British Pounds Sterling (£) and are inclusive of VAT. The total amount of the order including VAT and shipping is displayed in the shopping cart on the checkout page.

You must make payment for the goods at the time of the order. The price of any product is the price in force at the date and time of your order. We reserve the right to change the price of any product before you place an order. We will inform you if a product's actual price is higher than that stated in your order and you may cancel the order at that time.

Orders delivered outside the UK:

Please note that your order may be subject to import duties and taxes over which we have no control as they are levied by your local tax and customs office.  As the customer and importer of the goods, you will be responsible for these charges. If applicable, import duties or tax costs not paid for in advance will be invoiced to you directly from the appointed forwarder.

Sleepy Wilson is not responsible for any delays on goods that have been held back as a result of procedures carried out by your local customs authorities.

You must make payment for the goods at the time of the order. The price of any product is the price in force at the date and time of your order. We reserve the right to change the price of any product before you place an order. We will inform you if a product's actual price is higher than that stated in your order and you may cancel the order at that time.



All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.



Please visit our Delivery page for information on deliveries. We aim to get your goods to you as soon as possible but cannot accept any liability if the goods are late due to unforeseen courier or postal problems. We will not accept responsibility or liability for non-delivery or any other breach of our obligations under these Terms and Conditions if such breach is caused by circumstances beyond our control.



Our Returns Policy as set out on this website is incorporated into these Terms and Conditions.



We take the upmost care and attention in ensuring that the description and specification of our products are correct at the time of publication. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you. We may also from time to time improve, change, adjust or develop styles, specifications and colours to improve our offering and thus certain design changes may not always be immediately represented here or with our partners. If you are not satisfied with your purchase you are able to return the item(s) within the normal returns procedures as defined in the above Returns Policy.

Orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.



All rights, including copyright, in this website are owned by or licensed by Sleepy Wilson Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Sleepy Wilson Ltd. You may not modify, distribute or re-post anything on this website for any purpose.



If any court or competent authority decides that any of the provisions of these Terms and Conditions are invalid, unlawful or unenforceable to any extent, the term or condition will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

If we fail to insist that you perform any of your obligations under these Terms and Conditions, or if we do not exercise any of our rights or remedies under these Terms, that will not mean that we have waived such rights or remedies and it will not mean that you do not have to comply with those obligations. If we do waive a default by you that will not mean that we will automatically waive any subsequent default by you. No waiver by us of any of these Terms shall be effective unless we expressly say that it is a waiver and we tell you so in writing.

A person who is not party to these Terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.

These Terms shall be governed by English law and we both agree to the exclusive jurisdiction of the English courts.

This website, these Terms and Conditions and any contract entered into by the parties as a result of use of this website shall be governed by and construed in accordance with English Law. We both agree to submit to the exclusive jurisdiction of the courts of England and Wales.



We may run competitions with our partners (3rd parties) on all our media platforms who we feel are of interest or benefit to our customers. Any such competitions will have their own Terms and Conditions which will be considered in addition to these Terms and Conditions and should be read in conjunction with the information set out here.

We may also run ad-hoc competitions and promotions (events) in relation to Sleepy Wilson products and services only and these will be notified via this website and/or our social media channels.  The specific terms and conditions will be displayed below during or leading up to the specific run time of said competition or promotion.

Please see below for links to the specific 3rd party competition Terms and Conditions (when available) or current Sleepy Wilson only event.


Free Gift Promotion:

You will receive a free gift of the Bella Silk Scrunchie Gift Set as defined in the product description via this website on any successful order over £150.00 and placed on the Sleepy Wilson website (this site).

You are required to add the Bella Silk Scrunchie Gift Set (the free gift) to your cart in addition to your other item(s).  Those other item(s) must have a total value of at least £150.00 at which point the discount of 100% of the value of the free gift will be automatically applied and shown in your cart.

This order must be placed by 23:59 Sunday 20th December and payment must be cleared by your nominated payment provider before your order (with free gift) is dispatched. Any delay in payment will subsequently lead to a delay in dispatch of your whole order.

Please note that if your qualifying order is returned under the terms of our Returns and Refunds policy, for a refund and not exchanged then the free gift must also be returned before the refund is processed.  If the free gift is not returned with the original order and there has been no formal agreement in writing by Sleepy Wilson of any alternative arrangements, a charge of £45 will be deducted from any refund due being the value of the free gift.

Subsequently, if any part order is returned for refund as per our Returns and Refund policy which takes the total amount to below the minimum requirement for eligibility of said free gift then the free gift must also be returned before any refund can be agreed and processed.